TERMS & CONDITIONS


1

Prices

All prices are in US dollars (US$) per person.

2

Accommodation

All prices are based on two persons sharing a double-bed room in a hotel or sharing a tent on a camping safari.

3

Transportation

The transportation provided for you will be according to your route and number of participants.

4

Reservation and Payment

After booking you will receive an invoice from Livingstone Safari Tanzania. All payment to be settled in full before departure

5

Cancellations and Refunds

If you have to cancel your booking before departure, you must notice Livingstone Safari Tanzania in writing.

6

Alteration

We reserve the right to alter any arrangements or cancel a scheduled operation should it be obligatory in case of air schedule, poor road conditions, weather conditions, security matters, border closures or any other reason beyond our control. The local conditions in Africa are not always predictable and from time to time delays and diversions from the planned rout can happen.

We will do our best to please you and minimize inconveniences but cannot be responsible for matters clearly beyond our control.

7

Complaints

If you have any complaints while on tour, you must talk to the guide, the supplier of the service or other local representative to clarify any problems or situation. We advise you to immediately address the problem to our representatives and supplier of service right at the spot, since they will do their utmost to find the best possible situation to your problem. Please keep in mind that, it is unreasonable to complain on return, if you have not taken any actions whilst still on tour. Should you upon departure still remain dissatisfied, feel free to send us a detailed complaint about the problem within 28 days of the end of our services mentioned in the contract.

8

E-mails

Sometimes it also might happen that your e-mail does not reach us. If you do not receive any answer from us within 3 working days, we advise you to resend your e-mail again.

9

Confidentiality

Final prices and contracts are strictly confidential It may be necessary for us to request personal information from you e.g. dietary, passport, credit card. In all cases, this will be treated as confidential.

10

Photography

Livingstone Safari Tanzania reserves the right to take photos, film material and images of its travels and individual participants while on tour. The clients and tour participants grants LST all permission to do so and to use the material for commercial or promotional purposes. In case you disagree with this you should send us a written notice at time of booking your tour.

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